Heritage Hospice, Inc. Non-Discrimination Policy

Heritage Hospice, Inc. Non-Discrimination Policy
Heritage Hospice, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Heritage Hospice, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Heritage Hospice: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: ▪ Qualified sign language interpreters ▪Written information in other formats (large print, audio, accessible electronic formats, other formats) • Provides free language services to people whose primary language is not English, such as: ▪ Qualified interpreters ▪Information written in other languages If you need these services, contact Director of Clinical Services or Nursing Services Manager at Heritage Hospice, Inc. at 859-236-2425. If you believe that Heritage Hospice, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Civil Rights Coordinator Heritage Hospice, Inc. PO Box 1213 Danville, Kentucky 40423 859-236-2425 859-236-6152 (fax) fwest@heritagehospice.com You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civils Rights, electronically through the Office for Civil Rights Complaint Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U. S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Compliant forms are available at http://www.hhs.gov/ocr/office/file/index.html Non-Discrimination Notice Document English Attention: You have the right to get this information and help in your language for free. Interested in these services call for help (TTY: 711 or 1-800-648-6056). Español (Spanish) : ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-859-236-2425, (TTY: 711 or 1-800-648-6056). 繁體中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-859-236-2425(TTY:711 or 1-800-648-6056). Deutsch (German): ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-859-236-2425 (TTY: 711 or 1-800-648-6056). Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-859-236-2425 (TTY: 711 or 1-800-648-6056). عربية (Arabic): ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-855-492-0812 رقم هاتف الصم والبكم:117 - 1-800-648-6056 Srpsko-hrvatski (Serbo-Croatian): OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-859-236-2425 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711 or 1-800-648-6056). 日本語 (Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-859-236-2425(TTY:711 or 1-800-648-6056)まで、お電話にてご連絡ください。 Français (French): Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-859-236-2425 (ATS : 711 or 1-800-648-6056). 한국어 (Korean): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-859-236-2425 (TTY: 711 or 1-800-648-6056)번으로 전화해 주십시오. Deitsch (Pennsylvania Dutch): Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-859-236-2425 (TTY: 711 or 1-800-648-6056). नेपाली (Nepali): ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-859-236-2425 (टिटिवाइ: 711 or 1-800-648-6056) । *Cushite/ Oroomiffa (Oromo): XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-859-236-2425 (TTY: 711 or 1-800-648-6056). Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-859-236-2425 (телетайп: 711 or 1-800-648-6056). Tagalog (Tagalog – Filipino): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-859-236-2425 (TTY: 711 or 1-800-648-6056). Ikirundi (Bantu – Kirundi): ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-859-236-2425 (TTY: 711 or 1-800-648-6056).

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